Answer: Typically, delivery within major cities in Pakistan takes 2-5 business days, while remote areas may take up to 7 business days. We strive to process and ship orders promptly so you receive your items as soon as possible.

Answer: Once you place an order, you’ll receive an order confirmation via email or SMS. Our team then processes your order, prepares it for shipping, and you’ll receive another notification with a tracking link once it has been dispatched.

Answer: Yes, after your order is confirmed, we send a digital invoice to your email. This includes all order details and payment confirmation for your records.

Answer: Yes, refunds are possible under specific conditions outlined in our Refund Policy. If you wish to cancel before shipment, a full refund is typically issued. For returns after delivery, a refund may be processed after the item is received and inspected.

Answer: Delivery charges vary based on location and the size of the order. The exact amount will be displayed during checkout so you know the shipping cost before completing your purchase.

Answer: Package tracking allows you to monitor the status and location of your order in real-time. Once your order ships, we send a tracking link via email or SMS so you can check on its progress until it arrives.

Answer: Refunds are processed under certain conditions, such as cancellations before shipment or eligible returns after delivery. Please refer to our Refund Policy for more details.

Answer: Yes, if your order has not yet shipped, you can change or cancel it by contacting our customer service. Once shipped, the order cannot be canceled but may be returned following our return policy.